

When your generator fails, you’re left without the backup power you depend on. We fix that fast. Your refrigerator stays cold, your medical equipment keeps running, and your family stays comfortable—even when the grid goes down.
No more wondering if your generator will start when storms hit Mebane. No more losing food or missing work because your backup power let you down. Just reliable service that gets your generator back to protecting what matters most.
You get upfront pricing before we start, so there’s no sticker shock when the job’s done. And with our fully stocked trucks, we handle most repairs on the first visit.
We’ve been fixing generators in Mebane and surrounding areas since 2002. We’re locally owned by Master Electrician Andy Helton, who brings over 35 years of electrical experience to every repair.
We’ve seen what happens when Mebane residents lose power—like the recent outages that left over 1,000 customers without electricity. That’s why we respond immediately when your generator needs help, not at our convenience.
Our technicians arrive in uniform, in fully stocked trucks, ready to diagnose and fix your problem. We clean up when we’re done and back our work with a lifetime warranty on labor.

First, we diagnose what’s wrong with your generator. Most problems fall into common categories—battery issues, fuel system problems, or electrical connection failures. We test everything systematically to find the root cause.
Next, we give you flat-rate pricing before we start any work. You’ll know exactly what it costs, whether it’s a simple battery replacement or a more complex alternator repair. No hourly billing that keeps climbing.
Then we fix it right the first time. Our trucks carry the parts most generators need, so we’re not making return trips while you’re still without backup power. We test everything thoroughly before we leave to make sure your generator will start when you need it.

We repair all major generator brands, from Generac to Kohler to Champion. Whether your generator won’t start, runs rough, or shuts down unexpectedly, we’ve seen it before and know how to fix it.
Annual maintenance is included in our services because prevention beats emergency repairs every time. Regular maintenance costs around $200-$600 per year, but it prevents the thousand-dollar engine repairs that come from neglect. A well-maintained generator lasts 15-20 years instead of the 7-10 years you get from units that never see professional care.
For Mebane residents, we understand the local power grid challenges. Duke Energy serves this area, and when storms hit the Piedmont, outages can last for days. Your generator needs to be ready, not sitting broken in your backyard when you need it most.

Generator repair costs vary based on what’s wrong, but most repairs fall between $200 and $600. Simple fixes like battery replacement or spark plug changes cost less, while alternator repairs or control board issues cost more.
We use flat-rate pricing, so you know the exact cost before we start work. No surprise bills based on how long the job takes. The average annual maintenance visit runs $200-$600, which prevents most emergency repairs that cost significantly more.
If your generator is over 15 years old and needs major repairs costing more than half the price of a new unit, replacement might make more financial sense than continued repairs.
Most generator problems happen because of neglected maintenance, but some issues are just normal wear and tear. Battery failure is the most common problem—batteries typically need replacement every 3-5 years depending on usage and climate.
Fuel system issues come next, especially if your generator sits unused for long periods. Stale fuel clogs carburetors and fuel lines. Electrical connection problems develop over time as connections loosen or corrode from weather exposure.
Control board failures and alternator problems are less common but more expensive to fix. These usually happen on older units or generators that have been running without proper maintenance for years.
Professional maintenance should happen annually, or every 200 hours of use if you run your generator frequently. This includes oil changes, filter replacements, battery testing, and system diagnostics to catch problems before they cause failures.
You should also run your generator monthly for 15-20 minutes to keep internal components lubricated and prevent fuel system issues. Check oil levels monthly and keep an eye out for any leaks, unusual noises, or error codes.
During storm season in North Carolina, it’s smart to test your generator before severe weather hits. Don’t wait until the power goes out to discover your generator won’t start—that’s when repair costs are highest and wait times are longest.
Yes, we repair generators regardless of who installed them originally. Our technicians are trained on all major brands and have the diagnostic equipment to troubleshoot any system.
We carry common replacement parts for most generator brands in our service trucks, so we can often complete repairs on the first visit. For specialized parts, we have relationships with suppliers across North Carolina to get what you need quickly.
Whether your generator is 2 years old or 20 years old, if it’s worth repairing, we can usually get it running again. We’ll give you honest advice about whether repair makes sense or if replacement would be more cost-effective long-term.
Yes, we provide emergency generator repair services, though response times depend on weather conditions and demand. During major storms when multiple generators fail across Alamance County, we prioritize calls based on medical needs and safety concerns.
The best way to avoid emergency repair situations is through preventive maintenance. Generators that receive annual service rarely fail during storms when you need them most. Emergency repairs also cost more than scheduled maintenance visits.
If your generator fails during an outage, call us immediately. We’ll assess the situation and get to you as quickly as conditions allow. Our trucks are equipped to handle most common failures even during severe weather events.
If repair costs exceed 50% of a new generator’s price, or if your unit is over 15 years old with recurring problems, replacement usually makes more financial sense. Newer generators are more fuel-efficient, quieter, and come with better warranties.
However, if your generator is well-maintained and the repair is straightforward—like a battery replacement or fuel system cleaning—repair is typically the smart choice. A quality generator that’s been properly maintained can run reliably for 20+ years.
We’ll give you honest advice about whether your specific situation calls for repair or replacement. Sometimes a $300 repair on a 10-year-old generator makes perfect sense. Sometimes that same repair on a 20-year-old unit with other developing issues doesn’t.
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