

You know what you’re paying before anyone touches a wire. That’s how flat-rate pricing works here—no hourly guessing, no surprise add-ons when the job takes longer than expected.
When you call, you talk to someone who can actually help you. Not a voicemail. Not a call center. A real person who knows Burlington and understands that Alamance County leads the entire state in power outages—1,469 last year alone, more than any other county in North Carolina.
That means you need an electrician who shows up ready. Our trucks carry the parts, tools, and equipment to finish most jobs the same day. You’re not waiting on another trip or a parts order while your panel’s half-open or your business is sitting in the dark.
We started in Burlington over twenty years ago. Andy Helton, a master electrician with 35+ years in the trade, runs the company and still takes calls. That’s not common anymore, but it matters when you need someone who knows what they’re talking about.
We’re not a franchise. We’re not expanding into twelve states. We’re local to Alamance, Orange, Durham, and Chatham counties, and we’ve watched this area grow. You’re dealing with people who live here, work here, and understand what it’s like when Duke Energy’s grid goes down again.

You call, and someone picks up. You explain what’s going on—whether it’s a breaker that keeps tripping, an outlet that’s dead, or a panel that needs replacing—and we schedule a time that works for you.
When our electrician shows up, they’re in uniform, driving a truck that’s stocked with the parts most jobs require. They assess the situation, give you a flat-rate price, and explain what needs to happen. If you approve, they get to work. If you don’t, you’re not charged for the visit.
Once the job’s done, they test everything, clean up, and walk you through what was fixed. You’re not left guessing whether it’s actually safe or if something might fail next week. The work’s either done right, or it’s not done.

You’re covered whether you need a ceiling fan installed in your home or a complete panel upgrade for your business. We handle service calls, troubleshooting, generator installs, EV charger setups, and everything in between.
Burlington’s seeing more smart home requests than ever—thermostats, lighting systems, security cameras that all need proper wiring and integration. Nearly half of U.S. homes with internet now have at least one smart device, and that number’s climbing. If your electrical system wasn’t built for that load, you’ll know soon enough when breakers start tripping.
Commercial clients deal with different problems. Downtime costs money. Outdated panels can’t handle modern equipment. Inspections flag code violations that need fixing before you can renew a lease or pass a safety audit. We work with business owners who need the job done right the first time so they can get back to running their operation.
Alamance County’s power grid isn’t the most reliable in the state—it’s the least. That’s why generator installations have become standard for anyone who can’t afford to lose power during a storm or an outage. We install and service Generac generators, and we’ll walk you through what size you actually need based on what you’re trying to keep running.

It depends on what you need done, but you’ll know the cost before we start. That’s the point of flat-rate pricing—you approve the price, then we do the work.
Service calls for smaller jobs like outlet repairs or switch replacements typically run a few hundred dollars. Panel upgrades, rewiring, or generator installs cost more because they involve more labor, materials, and permitting. If your electrical system is outdated or you’re adding a large load like an EV charger, the scope of work grows.
We don’t charge by the hour, so you’re not watching the clock or worrying about whether the job’s taking longer than it should. You get a number, and that’s what you pay.
You can try, but electrical work isn’t forgiving. If you wire something wrong, it might work fine for a week or a month—then start a fire or trip every breaker in your house.
North Carolina requires permits for most electrical work, and inspectors will check whether it was done to code. If you sell your home and the buyer’s inspector finds unpermitted or unsafe wiring, you’re either fixing it or losing the sale. Insurance companies also deny claims if a fire started because of DIY electrical work that wasn’t up to code.
Licensed electricians know how to size circuits, install panels correctly, and make sure your system can handle the load you’re putting on it. That’s especially important in older homes where the wiring wasn’t designed for modern appliances, HVAC systems, and electronics. You’re not just paying for the repair—you’re paying for it to be done safely.
Alamance County has the worst power outage record in North Carolina. Duke Energy reported 1,469 outages here last year, which put the county at number one for total outages and number two for the percentage of customers affected.
Most outages happen because of weather—storms, high winds, ice, and lightning all damage power lines and transformers. But aging infrastructure plays a role too. Parts of the grid are old, and when demand spikes during extreme heat or cold, the system struggles.
If you’re tired of losing power every time a storm rolls through, a backup generator is the most reliable solution. Portable generators can keep a few essentials running, but a whole-home generator kicks on automatically and keeps everything going until the grid’s back online. We install Generac generators and can walk you through what size makes sense based on what you need to power.
If your breakers trip constantly, your lights flicker when you run appliances, or your panel’s warm to the touch, it’s time to have it checked. Panels don’t last forever, and older ones weren’t built to handle the electrical load most homes use today.
Federal Pacific and Zinsco panels are known fire hazards and should be replaced immediately. Even newer panels can fail if they’re undersized or if the breakers are worn out. If you’re adding a major appliance, an EV charger, or a generator, your existing panel might not have the capacity to support it.
A panel upgrade isn’t cheap, but it’s a lot less expensive than dealing with an electrical fire or a system that keeps failing. We’ll inspect your current setup, tell you whether it’s safe, and explain what an upgrade involves. If your panel’s fine, we’ll tell you that too.
Yes. EV charger installations are becoming standard requests, and most homes can support a Level 2 charger with some electrical work.
The charger itself plugs into a 240-volt circuit, similar to what powers your dryer or oven. If your panel has the capacity and an open breaker slot, installation is straightforward. If your panel’s maxed out or outdated, you’ll need an upgrade first.
We’ll assess your electrical system, recommend the right charger based on your vehicle, and handle the permitting and installation. You’ll also want to think about placement—most people install chargers in their garage, but outdoor installations work too if the unit’s rated for weather exposure. The goal is a setup that charges your car overnight without overloading your system or tripping breakers.
A service call is scheduled. You have an electrical issue that needs fixing, but it’s not creating an immediate safety risk. We set up a time, send someone out, and handle the repair during normal business hours.
An emergency call is for situations that can’t wait—sparking outlets, burning smells, exposed wiring, or a complete power loss that’s not related to an outage. These situations are dangerous, and they need an electrician right away.
Emergency calls cost more because they require dropping everything and responding immediately, often outside normal hours. But if you’re dealing with a fire risk or a safety hazard, waiting until Monday morning isn’t an option. We’ll get someone to you as fast as possible and make sure your home or business is safe.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>