Electrical Company in High Point, NC
Your Electrical System Works or We Fix It
Licensed Electrical Contractor High Point
You call because something’s wrong. An outlet died, lights flicker when the AC kicks on, or your panel trips every time you run the dryer. You need it fixed, but you also need to know what it’ll cost before someone starts tearing into your walls.
That’s where most electrical companies lose you. They show up, poke around, then hit you with an hourly rate that keeps climbing. We don’t work that way.
You get a flat-rate price upfront. No surprises, no “well, it took longer than expected” conversations. If the price doesn’t work for you, we pack up and you owe nothing. If it does, we handle it the same day in most cases because our trucks carry what’s needed to finish the job.
Your breaker box isn’t overloading because it’s old. It’s overloading because it was built for a house in 1972, not a house in 2025 with three laptops, two TVs, a microwave, and an EV charger. Homes in Emerywood and around Johnson Street deal with this constantly. Panels that were fine for decades can’t keep up anymore, and that’s when the real problems start.
We’ve been doing electrical work in High Point since 2002. We know which neighborhoods have aluminum wiring, which ones have undersized panels, and which ones get hit hardest when storms roll through. That’s not something you get from a contractor two counties over.
Local Electrical Company High Point NC
ESP Electrical Service Providers is a locally owned electrical company in High Point, NC, run by Andy Helton, a Master Electrician with over 35 years of experience. We’re licensed by the NC State Board of Examiners of Electrical Contractors, fully insured, and we built this business specifically to serve existing homes and commercial properties.
We’re not a new construction crew that does service calls on the side. This is what we do. Our team has more than 50 years of combined experience handling electrical repairs, panel upgrades, generator installations, and troubleshooting work that other contractors walk away from.
When you call, you talk to a real person. Not a voicemail system, not a call center. We answer, we schedule, and we show up when we say we will. That’s been our standard for over two decades, and it’s why people in High Point keep calling us when their electrical systems act up.
Electrician Services High Point NC
You call or submit a request online. We ask a few questions to understand what’s going on—what’s not working, when it started, whether you’ve noticed any burning smells or warm outlets. That helps us know what to bring and how to prepare.
We schedule a time that works for you, usually same-day or next-day depending on demand. Our electricians show up in uniform, in a clearly marked truck that’s stocked with the parts and tools needed for most residential and commercial electrical work.
Before we do anything, we diagnose the problem and give you a flat-rate price. You’ll know exactly what it costs to fix it. If you approve, we get to work. If not, we leave and you don’t pay for the visit.
Most jobs get finished the same day. Panel upgrades, rewiring sections of your home, or generator installations might take longer, but we’ll tell you that upfront. When we’re done, we test everything, clean up, and make sure you understand what we did and why.
If something doesn’t feel right after we leave, you call us back. We guarantee our work, and we’re not done until you’re satisfied. That’s not a marketing line. That’s how we’ve stayed in business for 22 years in the same town.
Electrical Repair High Point NC
We handle electrical repairs for dead outlets, tripped breakers, faulty wiring, and lighting issues that won’t resolve on their own. If your electrical system isn’t doing what it’s supposed to, we’ll find out why and fix it.
Panel upgrades are a big part of what we do, especially in older High Point neighborhoods where homes are still running on 100-amp panels that can’t support modern electrical loads. Upgrading to a 200-amp panel prevents constant tripping, reduces fire risk, and gives you the capacity to add EV chargers or backup generators down the road.
We install whole-home surge protection, which matters more in High Point than most people realize. About 40% of power disruptions here come from severe thunderstorms and weather events. A surge protector won’t stop your power from going out, but it will stop a lightning strike from frying your HVAC system, computer, or appliances.
Generator installations and repairs are another core service. When the power goes out, a standby generator kicks on automatically and keeps your essentials running—refrigerator, heat, medical equipment, sump pump. We size it correctly, install it to code, and make sure it’s ready when you need it.
For commercial properties, we provide electrical services that keep your business operational—troubleshooting electrical faults, upgrading outdated systems, installing new circuits for equipment, and handling code compliance work. Downtime costs you money. We work fast and we work right.
How much does it cost to upgrade an electrical panel in High Point?
Panel upgrades in High Point typically range from $1,500 to $3,500 depending on the size of the upgrade, the condition of your existing system, and whether any additional work is needed to bring things up to code. If you’re going from a 100-amp panel to a 200-amp panel, that’s the most common upgrade we do, and it usually falls in the middle of that range.
The price includes the new panel, the labor to install it, any necessary permits, and the inspection. If your meter base is outdated or your service line needs work, that adds to the cost, but we’ll tell you that upfront during the estimate.
We give you a flat-rate price before we start. You’ll know what it costs, and that number doesn’t change unless you ask us to do additional work. Most panel upgrades take a full day, and your power will be off for a few hours while we make the swap. We coordinate with Duke Energy if the meter needs to be pulled, and we schedule inspections so everything’s done legally and safely.
What are the signs that I need to call an electrician right away?
If you smell burning near an outlet, switch, or your electrical panel, shut off power to that area and call us immediately. That smell means something’s overheating, and it can turn into a fire fast. Don’t wait to see if it goes away.
Outlets or switches that feel warm to the touch are another red flag. Same with outlets that spark when you plug something in, or breakers that trip repeatedly even after you reset them. These aren’t quirks. They’re warnings that your wiring or connections are failing.
Flickering lights that happen consistently—especially when you turn on an appliance—can indicate a loose connection, an overloaded circuit, or a problem with your panel. If it’s just one light, it might be the bulb or fixture. If it’s multiple lights or whole sections of your house, that’s a bigger issue that needs a licensed electrical contractor to diagnose. High Point homes built in the 70s and 80s are especially prone to this because the wiring wasn’t designed for the electrical load we use today.
Do I really need a whole-home surge protector in High Point?
Yes, especially in High Point where storms cause about 40% of power disruptions. A whole-home surge protector installs at your electrical panel and protects everything in your house from voltage spikes caused by lightning, downed power lines, or grid switching.
Plug-in surge protectors help, but they only cover whatever’s plugged into them. A whole-home unit protects your HVAC system, water heater, refrigerator, washer, dryer, and anything else hardwired into your electrical system. When lightning strikes a transformer down the street, the surge travels through the power lines into your house. Without protection, that surge can fry circuit boards in your appliances and cost you thousands in replacements.
Installation takes a few hours and costs significantly less than replacing a heat pump or a refrigerator. We install surge protectors that are rated for the electrical load in your home, and they come with warranties that cover connected equipment if the device fails. It’s one of the smartest upgrades you can make, and it pays for itself the first time a storm rolls through and your equipment stays intact.
How long does electrical work take to complete in High Point?
Most residential electrical repairs—fixing outlets, replacing switches, troubleshooting breakers—get done the same day, usually within a couple of hours. Our trucks are stocked with the parts we need, so we’re not making trips to the supply house in the middle of your job.
Panel upgrades take longer, typically a full day. Your power will be off for part of that time while we swap the panel and reconnect everything. We schedule these jobs so you’re not left without power overnight, and we coordinate with Duke Energy and the local inspector to make sure everything’s done correctly.
Generator installations depend on the size of the unit and whether we need to run a new gas line or pad. Most standby generator installs take two to three days from start to finish, including the electrical work, gas connections, and final startup. Larger commercial electrical projects vary based on scope, but we’ll give you a timeline upfront so you know what to expect. We don’t drag jobs out. We finish, we test, and we move on.
Are you licensed and insured to do electrical work in North Carolina?
Yes. We’re licensed by the North Carolina State Board of Examiners of Electrical Contractors, and we carry full liability insurance and workers’ compensation coverage. That’s not optional in North Carolina—it’s the law, and it protects you.
If an unlicensed electrician works on your house and something goes wrong, your homeowner’s insurance may not cover the damage. If that electrician gets hurt on your property and they’re not insured, you could be liable. Hiring a licensed electrical contractor means the work is done to code, inspected properly, and backed by someone who’s accountable.
Andy Helton, our owner, is a Master Electrician with over 35 years of experience. Our team has more than 50 years of combined experience in residential and commercial electrical work. We pull permits when required, we schedule inspections, and we stand behind every job we complete. You can verify our license through the NC State Board website, and we’re happy to provide proof of insurance before we start any work.
What's the difference between a service call and an estimate?
A service call means we come to your property, diagnose the problem, and give you a flat-rate price to fix it. If you approve the price, we do the work. If you don’t, you don’t pay for the visit. That’s how we handle most residential electrical repairs and troubleshooting work.
An estimate is for larger projects—panel upgrades, rewiring, generator installations, or commercial electrical work—where we need to assess the scope before giving you a firm price. We’ll schedule a time to walk the property, take measurements, review your electrical system, and put together a detailed quote. There’s no charge for estimates on bigger jobs.
The key difference is timing. Service calls are for problems that need fixing now. Estimates are for projects you’re planning. Either way, you’ll know what it costs before we start, and that price won’t change unless you ask us to do additional work. We’ve been doing this in High Point since 2002, and we’ve never believed in surprising people with bills they weren’t expecting.
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Product Brands Used
Allied, Broan, Cutler Hammer, General Electric, Ideal, Juno, Kohler, Leviton, Lutron, Siemens, Square D
About Us
Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
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