

You’re not looking for the cheapest electrician. You’re looking for someone who shows up, knows what they’re doing, and fixes the problem right the first time.
That’s what matters when your circuit breaker keeps tripping at 9 PM. Or when you smell something burning near an outlet. Or when half your house loses power and you have no idea why.
Electrical problems don’t wait for business hours. And outdated systems don’t announce themselves until something goes wrong. Many homes in Groometown were built between 1970 and 1999, which means the electrical panels weren’t designed for the number of devices, appliances, and HVAC systems running in your home today. Circuits get overloaded. Wiring deteriorates. Panels overheat.
You need an electrical company that understands how these systems age and what it takes to bring them up to code without tearing apart your walls. You need someone who can walk you through what’s wrong, what it costs, and how long it’ll take before they start the work. That’s how we’ve operated since 2002.
ESP Electrical Service Providers is a family-owned electrical company based right here in the Burlington area, serving Groometown and surrounding communities for over two decades. Our owner, Andy Helton, is a Master Electrician with 35+ years of hands-on electrical experience.
We started in new construction wiring, but we shifted our focus to service and repair work because that’s where homeowners and business owners actually need help. The work is more immediate, more personal, and frankly, more important when someone’s dealing with a safety hazard or a system that’s failing.
When you call, you’re talking to someone who can give you straight answers. No answering machines. No runaround. Just real communication about what’s happening with your electrical system and what it takes to fix it right.

First, you talk to a real person. Not a voicemail. Not an automated system. You describe what’s going on, and we’ll schedule a time that works for you.
When our technician arrives, they show up in uniform, in a fully stocked truck. That means we’re not running to the supply house in the middle of your job. We assess the issue, walk you through what we found, and give you flat-rate pricing before we touch anything. You’ll know the cost upfront.
Once you approve the work, we get it done. We don’t leave a mess. We don’t leave wires hanging or panels open. You invited us into your home or business, and we treat that seriously. Before we leave, we clean up and make sure everything is working the way it should.
If something doesn’t meet your expectations, we make it right. That’s not marketing talk. That’s how we’ve stayed in business for 22 years in this area.

We handle electrical repair, panel upgrades, generator installation, lighting installation, circuit breaker replacement, surge protection, and code compliance work. Residential and commercial. Service calls and larger projects.
Groometown sits in an area where severe weather is common. Thunderstorms and occasional hurricanes cause about 40% of local power disruptions. That makes surge protection essential, not optional. And if you’re serious about keeping your family safe during outages, a Generac standby generator is worth the conversation.
We also work with a lot of older homes that need panel upgrades. If your breaker box is outdated or your circuits can’t handle your current electrical load, we’ll assess what’s needed and explain your options. North Carolina has strict electrical code requirements, especially around safety inspections and installations. We’re fully licensed by the NC State Board of Examiners of Electrical Contractors, so the work we do passes inspection the first time.
You’ll also find us working with local businesses that need commercial electrical services. Whether it’s troubleshooting a system that keeps going down or installing new equipment, we approach it the same way: assess it, price it clearly, and get it done right.

If your circuit breakers trip frequently, your lights dim when you run certain appliances, or your panel feels warm to the touch, those are signs your system is overloaded. Panels installed in the 70s, 80s, or even 90s weren’t built to handle the electrical demand most homes have today.
You’re running more devices, bigger HVAC systems, electric water heaters, and sometimes EV chargers. That adds up fast. An outdated panel can overheat, which creates a fire hazard. It can also fail to trip when it should, which is even more dangerous.
We’ll inspect your panel, check the amp rating, look at how your circuits are loaded, and tell you whether an upgrade makes sense. If it does, we’ll walk you through what’s involved and give you a flat-rate price before we start. Most panel upgrades in Groometown take a day or less, depending on the scope of work.
Turn off the circuit breaker for that area immediately and don’t use the outlet or switch until it’s been inspected. A burning smell means something is overheating, which could be a loose connection, damaged wiring, or an overloaded circuit.
This isn’t something you wait on. Electrical fires can start inside your walls where you can’t see them. If you see smoke, discoloration around the outlet, or feel heat, that’s an emergency.
Call us right away. We’ll send someone out to assess the situation, identify what’s causing the problem, and fix it before it becomes a bigger issue. We’ve been doing this long enough to know that small electrical problems don’t stay small. Catching them early saves you money and keeps your family safe.
Yes. We’re fully licensed by the North Carolina State Board of Examiners of Electrical Contractors and carry full insurance coverage. North Carolina requires electrical contractors to meet specific experience requirements and pass rigorous state examinations before they can work independently.
Our owner, Andy Helton, is a Master Electrician with over 35 years of experience. Our Operations Manager has been a licensed electrical contractor since 1989. That’s not just paperwork. That’s decades of hands-on work in residential and commercial electrical systems.
Being licensed means the work we do meets state code requirements and passes inspections. Being insured means you’re protected if something unexpected happens. It also means we’re accountable. You’re not hiring someone off the internet who may or may not know what they’re doing. You’re hiring a local electrical company that’s been serving this area since 2002.
It depends on what you need done. A simple outlet repair costs less than a full panel upgrade or a generator installation. But here’s what makes us different: we give you flat-rate pricing before we start the work. You’ll know the cost upfront, not after we’ve already torn into your walls.
Some electrical companies charge by the hour, which means the price can climb if the job takes longer than expected. We don’t operate that way. We assess the job, tell you what it costs, and that’s what you pay.
For smaller repairs like replacing a circuit breaker or fixing a faulty switch, you’re usually looking at a few hundred dollars. For bigger jobs like rewiring part of your home or upgrading your electrical panel, costs go up depending on the scope. We’ll walk you through everything during the estimate so there are no surprises.
Yes. Electrical emergencies don’t wait for Monday morning, and we understand that. If you’re dealing with a power outage, a burning smell, sparking outlets, or anything that feels unsafe, call us.
We dispatch fully stocked trucks, which means we’re not scrambling to find parts in the middle of your emergency. Our technicians arrive prepared to diagnose the problem and fix it on the spot whenever possible.
Emergency electrical repair is one of the most common reasons people call us. Whether it’s storm damage, a tripped breaker that won’t reset, or a system failure you can’t explain, we’ll get someone out to assess the situation and get your power back on safely. We’ve been doing this in the Groometown area for over 20 years, so we know how these systems fail and how to fix them fast.
Yes. We’re experienced with Generac standby generator installation, and we handle everything from sizing the unit to connecting it to your electrical panel and fuel source. A whole-home generator kicks on automatically when the power goes out, so you’re not sitting in the dark waiting for the grid to come back online.
Given how often severe weather hits this part of North Carolina, a generator isn’t a luxury. It’s a practical investment, especially if you have medical equipment, a home office, or just want to keep your family comfortable during extended outages.
We’ll assess your home’s electrical load, recommend the right size generator, and walk you through the installation process. We also handle the permitting and inspections required by local code. Once it’s installed, we’ll test it to make sure it’s working correctly and show you how to maintain it. If you ever need service or repairs down the road, we handle that too.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>