

Your breaker keeps tripping. Your lights flicker when the AC kicks on. You need more outlets but you’re not sure if your panel can handle it. These aren’t just annoyances—they’re signs your electrical system is struggling to keep up with how you actually live.
Most homes built before 2015 weren’t designed for the electrical load we put on them today. Smart thermostats, multiple computers, EV chargers, modern appliances—they all demand more power than older systems were built to provide. That’s not a maybe-it’ll-be-fine situation. That’s a safety issue.
You need electrical work that brings your home up to current code, gives you the capacity you actually need, and doesn’t leave you wondering if it was done right. That’s what we do. We assess what you’ve got, explain what needs to happen, give you a flat price before we start, and make sure the work passes inspection the first time.
We’ve been serving West Hillsborough and the surrounding areas for over 20 years. Our owner, Andy Helton, is a licensed Master Electrician with 35+ years of experience. That’s not marketing talk—that’s actual time spent troubleshooting panels, running wire, and solving problems that don’t fit the textbook.
We’re based in Burlington and we cover Alamance County, Orange County, Chatham County, and everywhere in between. You’ll talk to a real person when you call, not an answering machine. Our trucks are fully stocked so we’re not running to the supply house in the middle of your job. And when we say we’ll be there, we show up.
West Hillsborough has a mix of older homes and newer builds, and we’ve worked on both. We know what code compliance looks like here, what inspectors expect, and how to get your electrical system where it needs to be without overselling you on work you don’t need.

You call or reach out through our website. You’ll speak with our service representative who’s been with us long-term—she knows the work, knows the techs, and helps match you with the right electrician for your specific job. That saves you time and saves you money.
We schedule a time that works for you. Our electrician shows up in a uniform, in a marked truck, with the tools and materials already on board. We assess the situation, explain what’s going on in plain language, and give you a flat-rate price before any work starts. No surprises, no “we’ll see when we get in there” pricing.
Once you approve, we do the work. We clean up after ourselves. If it’s a job that requires inspection, we make sure it passes. And we don’t consider the job done until you’re satisfied with the result. If you have questions after we leave, you can call us. If something doesn’t seem right, we come back. That’s how it should work.

We handle residential electrical services and commercial electrical services across West Hillsborough. That includes electrical panel upgrades, which are one of the most common jobs we do. If your home is older or you’re adding major appliances or an EV charger, your panel likely needs an upgrade to handle the load safely and meet current code.
We also do electrical repair—outlets that don’t work, circuits that trip, wiring that needs replacement. Generator installation is another big one, especially given how often power goes out around here. We’ll size it correctly, install it to code, and make sure it actually kicks on when you need it.
For commercial clients, we handle everything from troubleshooting electrical issues in office buildings to installing new circuits for equipment upgrades. We know that downtime costs you money, so we work efficiently and we communicate clearly about timelines.
North Carolina saw 159 civilian fire deaths in 2025, and electrical issues remain one of the leading causes of fatal fires. We take that seriously. Every job we do is code-compliant, and we don’t cut corners. You’re not just getting electrical work—you’re getting work that keeps your property and your people safe.

Right now, a standard panel upgrade typically runs between $2,500 and $3,500, depending on the size of the panel, the complexity of the install, and whether any additional code-related work is required. That price includes the panel itself, labor, permits, and cleanup.
But here’s what most people don’t know: electrical work prices are about to jump. The NEC 2026 code changes take effect soon, and contractors are expecting costs to rise 10-30% across the board. Panel upgrades could easily hit $3,500 to $5,000 or more once those new requirements are in place.
We give you flat-rate pricing upfront, so you know exactly what you’re paying before we start. No hourly guessing games. If the job takes longer than expected, that’s on us—not you.
If your home was built before 2015, there’s a good chance your panel isn’t sized for the way you live now. Older panels were designed for fewer devices, lower power demands, and a completely different lifestyle. Add in things like central air, electric dryers, smart home devices, and especially EV chargers, and you’re asking that panel to do more than it was built for.
Signs you need an upgrade: breakers that trip frequently, lights that dim when appliances turn on, outlets that feel warm, or a panel that’s visibly corroded or outdated. If you’re adding any major appliance or planning to install an EV charger, an upgrade isn’t optional—it’s required to do the job safely and legally.
We’ll assess your current panel, measure your load, and tell you straight whether you need an upgrade or if your existing setup can handle what you’re asking it to do. We’re not going to sell you a new panel if your current one is fine.
It depends on the scope of the job. A simple outlet repair or circuit troubleshooting might take an hour or two. A full panel upgrade usually takes four to eight hours, depending on the complexity and whether we’re relocating the panel or just swapping it out.
Generator installations can take a full day or more, especially if we’re running gas lines, pouring a pad, and coordinating with the utility company for final hookup. Commercial electrical work timelines vary based on the project, but we’ll give you a realistic estimate upfront and keep you updated if anything changes.
We don’t rush jobs to move on to the next one. We’d rather take the time to do it right than leave you with a half-finished install or something that won’t pass inspection. And we work efficiently—our trucks are fully stocked, so we’re not making multiple trips for parts.
Yes. We offer same-day service and emergency electrical repair when you need it. If you’ve got a situation that can’t wait—power outages, sparking outlets, burning smells, or anything that feels unsafe—call us and we’ll get someone out as fast as we can.
We’ve had customers call on holiday weekends and we’ve been there within an hour. That’s not something we advertise as a guarantee, but it’s how we operate when someone genuinely needs help. Electrical emergencies don’t wait for business hours, and neither do we.
That said, not every issue is an emergency. If you’re not sure whether your situation is urgent or can wait until regular hours, just call and describe what’s happening. We’ll tell you honestly whether it needs immediate attention or if it’s safe to schedule for the next available opening.
Yes. Our owner, Andy Helton, is a licensed Master Electrician with over 35 years of experience. Our Operations Manager and Senior Field Service Technician has been a licensed electrical contractor since 1989. Every electrician we send to your property is trained, licensed, and insured.
That matters more than people realize. Unlicensed electrical work can void your homeowner’s insurance, fail inspection, and create serious safety hazards. If something goes wrong down the line and the work wasn’t done by a licensed contractor, you’re on the hook for fixing it—and for any damage it caused.
We pull permits when required, we follow current NEC code, and our work passes inspection. You’ll get documentation of the work we did, and if an inspector has questions, we handle it. That’s part of what you’re paying for when you hire a licensed electrical contractor instead of someone who just knows how to wire an outlet.
We’re based in Burlington and we serve West Hillsborough, Hillsborough, Chapel Hill, Durham, Greensboro, High Point, Graham, Pittsboro, Reidsville, and the surrounding areas. That covers Alamance County, Orange County, Chatham County, and parts of the neighboring counties.
We’ve been working in this area since 2002, so we know the local building codes, the common issues with homes in different neighborhoods, and what inspectors expect. We’re not driving in from two hours away and learning your area on the fly.
If you’re not sure whether we cover your specific location, just call and ask. If we can’t get to you in a reasonable timeframe, we’ll tell you upfront instead of wasting your time.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>