

You flip a switch and the lights come on. Your breaker stops tripping every time you run the microwave. That burning smell near the outlet is gone, and you’re not wondering if your panel can handle another appliance.
That’s what working electrical looks like. Not perfect, just functional. Safe. Reliable enough that you stop thinking about it.
Most electrical problems don’t announce themselves until they’re urgent. A panel that’s been fine for fifteen years suddenly can’t keep up. Outlets that worked yesterday feel warm today. Lights flicker when the AC kicks on. These aren’t always emergencies, but they’re telling you something needs attention before it becomes one.
We handle residential electrical repair, commercial electrical services, panel upgrades, generator installation, and the kind of troubleshooting that comes from actually knowing how electrical systems fail. The goal isn’t to upsell you. It’s to fix what’s broken, explain what’s happening, and give you a system that works.
ESP Electrical Service Providers is locally owned and operated by Andy Helton, a master electrician who’s been licensed since 1989. We started with new construction wiring and expanded into service work because there was a real need for electricians who could troubleshoot existing systems without trying to replace everything.
We serve Wilsonville and the surrounding areas with the same approach: show up on time, diagnose the actual problem, give you a flat-rate price before we start, and clean up when we’re done. Our trucks are stocked, our techs are uniformed, and if you call, you’ll talk to a person who can actually help you, not a voicemail system.
Wilsonville is a small community, and electrical work here ranges from older homes with outdated panels to newer builds that need smart home integration or EV charger installation. We’ve seen it all, and we’re set up to handle both.

First, you talk to someone in our office who’s been with us since 2002. She knows which technician to send based on what you’re dealing with. If it’s an emergency, we move faster. If it’s a scheduled job, we give you a window and stick to it.
When the electrician arrives, they’ll assess the situation and explain what’s going on in plain terms. No jargon. No scare tactics. Just a clear explanation of what’s wrong, what needs to happen, and what it costs. That’s the flat-rate part—you know the price before any work starts.
Once you approve, we get to work. Our trucks carry most of what we need, so we’re not making multiple trips for basic parts. We test everything when we’re done, walk you through what we did, and make sure the area is cleaner than when we arrived.
If something doesn’t feel right or you have questions later, you can reach Andy directly. We’re not hiding behind a call center. This is a local electrical company, and we operate like one.

We handle electrical repair for homes and businesses—everything from outlets and switches to full panel upgrades. If your system can’t support modern appliances, we’ll assess the load and recommend what actually needs upgrading, not what sounds impressive.
Generator installation and repair is a big part of what we do, especially in areas where storms knock out power. We work with Generac and other quality brands, and we’ll help you size a system that matches your actual needs, not the biggest unit we can sell you.
Commercial electrical services include troubleshooting for offices, retail spaces, and light industrial sites. Downtime costs money, so we prioritize getting systems back online and scheduling upgrades during off-hours when possible. We also handle EV charger installation, smart home wiring, and code compliance work for properties in Wilsonville and nearby areas.
Older homes in the region often have panels that weren’t designed for today’s electrical load. Adding central air, a home office, or a few extra devices can push an outdated system past its limit. We’ll tell you if an upgrade is necessary or if there’s a simpler fix. Sometimes it’s the breaker. Sometimes it’s the panel. We’ll know the difference.

If your breaker trips frequently, especially when you’re running normal appliances, that’s the first sign. Another is if you have a fuse box instead of a breaker panel—those are outdated and can’t handle modern electrical loads.
Panels typically last 25 to 40 years, but the issue isn’t always age. It’s capacity. If your home was built before central air, modern kitchens, and home offices became standard, your panel might be undersized. You’ll notice lights dimming when the AC kicks on, or outlets that feel warm to the touch.
We can test your panel’s load and tell you whether you need an upgrade or if the problem is isolated to a circuit. Most of the time, if you’re adding major appliances or an EV charger, an upgrade makes sense. If you’re just dealing with one bad breaker, we’ll replace that and save you the cost of a full panel.
A licensed electrician has passed state exams, met experience requirements, and is legally allowed to pull permits and perform electrical work to code. Someone who “does electrical work” might have experience, but they’re not accountable to the same standards, and their work isn’t inspected.
In North Carolina, electrical work requires a permit for most jobs, and only licensed contractors can pull those permits. If you hire someone unlicensed, you’re responsible if something goes wrong—and your insurance might not cover damage from unpermitted work.
A master electrician, like Andy, has additional years of experience and training beyond a journeyman license. That means more complex troubleshooting, better problem-solving, and a deeper understanding of how systems work. It’s not just about following instructions—it’s about diagnosing problems that don’t have obvious answers.
It depends on what you need done. A simple outlet replacement might run $150 to $300. A panel upgrade typically falls between $1,500 and $3,000 depending on the size and complexity. Generator installation varies based on the unit size and whether you need a transfer switch installed.
We use flat-rate pricing, which means you’ll know the cost before we start. There’s no hourly guessing game or surprise charges. If the job takes longer than expected, that’s on us, not you.
The reason some electrical companies seem cheaper upfront is because they’re quoting hourly rates or leaving out parts and permits. We include everything in the quote—labor, materials, cleanup, and any permits required. What we quote is what you pay unless you change the scope of work.
We handle both. If you’ve got sparks, smoke, or a complete loss of power, that’s an emergency, and we’ll prioritize getting someone out. For urgent situations, call us directly and explain what’s happening—we’ll walk you through whether it’s safe to wait or if you need to shut off power and get help immediately.
Scheduled work is anything that’s not an immediate safety risk. A flickering light, an outlet that stopped working, or planning a panel upgrade—all of that can be scheduled at a time that works for you. We’ll give you a window and show up when we say we will.
Emergency rates are higher because we’re pulling someone off another job or coming in after hours, but we’ll tell you that upfront. Most electrical problems don’t require emergency service if you catch them early. That’s why we’d rather you call when you first notice something off, not after it becomes a crisis.
Yes, we install whole-home generators and handle everything from sizing the unit to installing the transfer switch and connecting it to your electrical panel. The process usually takes one to two days depending on the complexity of your setup and whether we need to run a new gas line.
First, we’ll assess your home’s electrical load to determine what size generator you actually need. A lot of companies will try to sell you the biggest unit available, but that’s overkill for most homes. We’ll calculate what you need to keep essentials running—HVAC, refrigerator, lights, and a few outlets—and recommend a unit that fits that load.
Once the generator is installed, we’ll test it under load to make sure it’s switching over correctly and running smoothly. We also handle the permitting and inspection, so you’re fully covered if you ever need to file an insurance claim or sell your home. Generators are especially useful in areas like Wilsonville where storms can knock out power for hours or even days.
Turn off the breaker that controls that area immediately, and don’t use that outlet or circuit until it’s been inspected. A burning smell usually means a loose connection, an overloaded circuit, or damaged wiring—all of which can lead to a fire if ignored.
If the smell is coming from your electrical panel, shut off the main breaker if it’s safe to do so and call us right away. Panel issues are serious because they affect your entire electrical system. Don’t wait on this one.
Sometimes the smell is from an appliance plugged into the outlet, not the outlet itself, but you won’t know until someone checks it. We’ll inspect the wiring, test the circuit, and determine whether it’s a simple fix or something that requires rewiring. Electrical fires don’t always start with flames—they start with warning signs like burning smells, warm outlets, or discolored cover plates. If you’re noticing any of those, get it checked.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>