

You’re not just getting wires connected. You’re getting a system that works when storms roll through, when the AC kicks on in July, and when your family needs power most.
Genlee sits right in the path of those summer storms that knock out power for days. A properly installed generator means your fridge stays cold, your sump pump keeps running, and you’re not scrambling for ice and hotel rooms. Same goes for panel upgrades—older homes around here weren’t built for the electrical load we use today, and overloaded circuits aren’t just annoying, they’re dangerous.
The difference between a quick fix and a real solution is whether the person doing the work knows what they’re looking at. That’s where experience matters. Not just for code compliance, but for catching the stuff that causes problems six months down the road.
ESP Electrical Service Providers is owned and operated by Andy Helton, a master electrician who’s been licensed since 1989. That’s over 35 years of hands-on electrical work across Alamance County and the surrounding areas, including Genlee.
We’re not a call center. When you reach out, you talk to someone who actually knows the work. Our trucks are fully stocked, our pricing is flat-rate so there are no surprises, and we don’t leave until you’re satisfied with the job.
Genlee’s a small community, and most of the homes here are older. That means knob-and-tube wiring, undersized panels, and electrical systems that weren’t designed for modern appliances. We’ve worked on dozens of properties in this area, so we know what to expect and how to handle it right.

First, you call or contact us directly. You’ll speak with someone who can actually answer your questions—not a voicemail or answering service. We’ll ask about the issue, schedule a time that works for you, and give you a clear idea of what to expect.
When we arrive, our technician shows up in uniform, in a fully stocked truck. We assess the job, explain what needs to happen, and provide flat-rate pricing before any work starts. No hourly guessing games. You know the cost upfront.
Once you approve, we get to work. Most jobs are completed the same day. We test everything, walk you through what we did, and clean up before we leave. If it’s a bigger project—like a whole-home generator install or a panel upgrade—we’ll map out a timeline and keep you updated at each step.
The work isn’t done until you’re satisfied. That’s not a tagline, it’s how we operate. If something doesn’t feel right or you have questions after we leave, you call us back. We guarantee the work, and we stand behind it.

We handle residential and commercial electrical services across Genlee and the surrounding counties. That includes panel upgrades, generator installations, electrical repairs, smart home wiring, lighting upgrades, code corrections, and emergency calls.
Genlee’s housing stock skews older, which means a lot of homes still have 100-amp panels or outdated wiring that can’t handle modern electrical demands. If your breaker trips when you run the dryer and microwave at the same time, that’s a sign your panel is undersized. We upgrade panels to 200-amp service so your home can handle everything you plug in without overloading.
Generators are a big part of what we do here. North Carolina sees its share of hurricanes, ice storms, and severe weather. Losing power for three days isn’t uncommon. A whole-home Generac generator kicks on automatically when the grid goes down, so you don’t lose heat, water, or food. We’re a factory-authorized Generac dealer, which means proper installation, warranty coverage, and access to parts when you need them.
For commercial properties, we handle everything from tenant build-outs to equipment installations and electrical troubleshooting. If your business is in Genlee or nearby, we know the local inspection requirements and make sure your work passes the first time.

It depends entirely on what you need done. A simple outlet repair might run a couple hundred dollars. A full panel upgrade typically falls between $2,000 and $4,000 depending on the size and complexity. Whole-home generator installations usually start around $10,000 and go up based on the unit size and how much of your home you want covered.
We use flat-rate pricing, which means we assess the job and give you the total cost before we start. No hourly rates, no surprise charges. You approve the price, then we do the work.
The reason pricing varies so much is because every property is different. Older homes in Genlee might need additional work to bring things up to code, and that affects the scope. We’ll always walk you through what’s required and why, so you understand what you’re paying for.
Yes. Even small electrical work can create serious problems if it’s done wrong. A loose connection can cause arcing, which leads to fires. An improperly wired outlet can shock someone. And if you ever sell your home, unpermitted electrical work can kill the deal or force you to redo it.
North Carolina requires permits for most electrical work, and only licensed contractors can pull those permits. If someone offers to do electrical work without a license, they’re breaking the law—and you’re the one who’ll deal with the consequences when something goes wrong.
We’ve been called out to fix a lot of “handyman specials” over the years. It almost always costs more to undo bad work than it would have cost to hire a licensed electrician in the first place. Small jobs are quick for us, and you’ll have peace of mind knowing it’s done safely and legally.
Most whole-home generator installations take one to three days, depending on the setup. If your home already has a natural gas line and a good spot for the generator, we’re usually done in a day or two. If we need to run a new gas line, pour a concrete pad, or upgrade your electrical panel to handle the transfer switch, it takes a bit longer.
The process involves more than just setting the unit outside. We install a transfer switch inside your electrical panel, run the gas and electrical connections, test the system, and make sure everything’s permitted and inspected. Generac generators are designed to kick on automatically within seconds of losing power, but that only works if the installation is done right.
We’re a factory-authorized Generac dealer, so we follow their installation standards exactly. That protects your warranty and ensures the system works when you need it. After installation, we walk you through how it operates and what basic maintenance looks like.
Panel upgrades usually take a full day, sometimes two if there are complications. We start by shutting off power at the meter, removing the old panel, and installing a new one with more capacity—typically 200 amps for most homes. Then we reconnect all your existing circuits, label everything clearly, and test the system to make sure it’s working safely.
Older homes in Genlee often have panels that are 60 or 100 amps, which isn’t enough for modern life. When you add up your HVAC, water heater, kitchen appliances, and everything else, you’re pushing the limits. Upgrading prevents overloaded circuits, tripped breakers, and potential fire hazards.
Sometimes we find outdated wiring or code violations when we open up the panel. If that happens, we’ll explain what needs to be addressed and why. The goal is to bring your electrical system up to current code so it’s safe and reliable. We handle the permit and inspection, so you don’t have to deal with that part.
Yes. We offer 24/7 emergency electrical service for situations that can’t wait until morning. That includes things like complete power loss, sparking outlets, burning smells from your panel, or any situation where there’s an immediate safety risk.
Electrical emergencies are serious. If you smell burning plastic, see sparks, or lose power to part of your home suddenly, don’t wait. Shut off power at the breaker if you can do it safely, and call us. We’ll get someone out to assess the situation and make it safe.
Not every after-hours call is a true emergency, and that’s fine—we’ll help you figure out if it can wait until regular hours or if it needs immediate attention. If it’s something like a tripped breaker that you can reset safely, we’ll walk you through it over the phone. If it’s something more serious, we’ll come out and fix it.
There are a few warning signs. Frequent tripped breakers, flickering lights, outlets that don’t work or feel warm to the touch, a burning smell near your panel, or visible scorch marks around outlets or switches all point to potential problems. If your home was built before 1970 and hasn’t been rewired, there’s a good chance you have outdated wiring that should be evaluated.
Older homes in Genlee often have aluminum wiring or knob-and-tube systems that aren’t safe by today’s standards. Aluminum wiring expands and contracts with temperature changes, which can loosen connections and cause arcing. Knob-and-tube wiring has no ground wire, which means no protection against shocks or surges.
We can do a full electrical inspection to assess your system and identify any hazards. From there, we’ll recommend what needs to be updated and prioritize the most critical issues. Some problems need immediate attention, others can be addressed over time. We’ll give you a clear picture of where your home stands and what it’ll take to make it safe.
Other Services we provide in Genlee

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
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Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>