

You’re not waiting three days for someone to call you back. You’re not getting a vague estimate that doubles when the work is done. And you’re definitely not dealing with an electrician who shows up unprepared.
When you call ESP, you talk to a real person who schedules your service based on your timeline. Our electricians arrive in uniform, in a fully stocked truck, ready to handle the job. We give you the price upfront—before any work starts—so there’s no sticker shock when we’re finished.
Most jobs get completed the same day. The work meets code. The site gets cleaned up. And you’re not left wondering if it was done right, because a licensed electrical contractor with over 35 years of experience stands behind every job.
ESP Electrical Service Providers is a local electrical company owned and operated by Andy Helton, a Master Electrician who’s been doing this work since the late 1980s. We started with a simple idea: homeowners and business owners in Whitsett, Burlington, and Alamance County need electrical services on their schedule, not just when it’s convenient for the contractor.
We’re licensed by the NC State Board of Examiners of Electrical Contractors. We’re fully insured. And we’ve spent over two decades building a reputation in this area by doing what we say we’ll do—showing up when scheduled, communicating clearly, and finishing the job right.
You’re not hiring a crew from two hours away who doesn’t know the local inspection process. You’re working with electricians who live and work in this community every day.

First, you talk to a real person—not a voicemail, not an automated system. We ask about your electrical issue and schedule a time that works for you, usually same-day or next-day.
When our electrician arrives, they assess the problem and give you a flat-rate price before starting any work. You know exactly what you’re paying. If the price doesn’t work for you, that’s fine—there’s no obligation.
Once you approve, we get to work. Our trucks carry the parts and materials needed for most residential and commercial electrical repairs, so we’re not making multiple trips or telling you we’ll come back next week. We complete the job, test everything to make sure it works, clean up the work area, and walk you through what we did. The work is guaranteed, and if something isn’t right, we come back and fix it.

We handle electrical repair, troubleshooting, panel upgrades, circuit installations, outlet and switch replacements, lighting installations, generator hookups, and code compliance work. If it involves wiring, breakers, or electrical systems in your home or business, we can take care of it.
A lot of homes in the Whitsett and Alamance County area were built decades ago. Electrical panels that were fine in 1985 can’t handle the load from modern HVAC systems, electric vehicle chargers, and all the devices people run today. We upgrade panels regularly to prevent overloads and keep your system safe.
For commercial properties, we work with business owners who need reliable electrical services without the downtime. Whether it’s troubleshooting a circuit that keeps tripping or installing new lighting in a retail space, we schedule around your operations and get the work done efficiently. Duke Energy projects significant load growth across North Carolina over the next 15 years, which means more demand on electrical systems—and more reason to make sure your property’s wiring and panels can handle it.

It depends entirely on what needs to be done. A simple outlet replacement costs a lot less than rewiring a room or upgrading a 100-amp panel to 200 amps.
That’s why we use flat-rate pricing. Before we start any work, we assess the job and give you the total cost. You’re not paying by the hour and hoping the job doesn’t take longer than expected. You know the price upfront, and that’s what you pay.
If you’re comparing quotes, make sure you’re comparing the same scope of work. Some contractors give a low estimate and then add charges once they’re on-site. We don’t do that. The price we quote is the price you pay, and it includes labor, materials, and cleanup.
You can legally do electrical work on your own home in North Carolina, but that doesn’t mean you should. Electrical work is dangerous if you don’t know what you’re doing, and mistakes can cause fires, shocks, or code violations that come back to haunt you when you try to sell.
A licensed electrical contractor knows the National Electrical Code and local requirements. We pull permits when needed, and our work passes inspection. If you wire something incorrectly and it causes a fire, your homeowner’s insurance might not cover it—especially if the work wasn’t permitted or done to code.
For commercial properties, the rules are stricter. You’re required to hire a licensed electrician for most electrical work. Even for residential jobs, hiring a licensed contractor protects you legally and ensures the work is done safely.
Most residential panel upgrades take four to eight hours, depending on the complexity of the job and whether we’re also upgrading the service from the meter.
We schedule panel upgrades so we can complete them in one day. Your power will be off during part of the work—usually a few hours—so it helps to plan around that. We coordinate with Duke Energy if the meter needs to be pulled or if service lines need to be upgraded.
If your home still has an old fuse box or a panel from the 1970s or 80s, upgrading isn’t just about adding capacity—it’s about safety. Older panels can have issues with breakers that don’t trip properly or aluminum wiring connections that create fire hazards. We assess the entire system and make sure everything is up to code when we’re done.
We handle both. Commercial electrical services are a big part of what we do in Whitsett and the surrounding area.
For businesses, we work on everything from troubleshooting electrical issues that are affecting your operations to installing new circuits for equipment, upgrading lighting, and handling tenant build-outs. We understand that downtime costs you money, so we schedule work around your business hours whenever possible.
We’ve worked with retail spaces, offices, warehouses, and other commercial properties throughout Alamance County. The process is similar to residential work—we assess the job, give you a clear price, and complete the work efficiently. The difference is that commercial jobs often involve coordinating with property managers, meeting specific code requirements for commercial buildings, and working within tighter timelines.
If you’re dealing with sparking outlets, burning smells, or a complete power loss, shut off power at the main breaker if it’s safe to do so, and call us immediately. We prioritize emergency calls and can usually get someone to you the same day.
Don’t ignore warning signs like flickering lights, outlets that feel warm to the touch, or breakers that trip repeatedly. These aren’t minor inconveniences—they’re signs that something in your electrical system isn’t working correctly, and it could get worse.
For true emergencies where there’s visible fire or active danger, call 911 first, then call us once the immediate threat is handled. We’ll come out, assess the damage, and get your electrical system safe and functional again. Our trucks are stocked for emergency repairs, so we can usually fix the problem without needing to order parts or come back later.
If your home was built before 1990, there’s a good chance some of the wiring or electrical components need attention. Aluminum wiring, old cloth-insulated wiring, and outdated panels are common in older homes throughout the Whitsett area.
Signs of outdated wiring include frequently tripping breakers, dimming lights when you run appliances, outlets that don’t hold plugs tightly, or a burning smell near outlets or switches. If you’re adding major appliances or planning a renovation, it’s worth having a licensed electrician inspect your system to make sure it can handle the load.
We do electrical inspections where we assess your panel, check your wiring, test your outlets and circuits, and give you a clear report on what’s safe and what needs attention. Some issues need to be fixed right away. Others can be addressed over time as your budget allows. Either way, you’ll know exactly where your electrical system stands.
Other Services we provide in Whitsett

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
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Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>