

You flip the switch and nothing happens. Or worse—sparks fly and you smell something burning. These aren’t problems you can ignore or try to fix yourself.
When we finish your electrical work, your lights work reliably, your outlets are safe, and your electrical panel can handle whatever you plug in. You sleep better knowing a master electrician with 35+ years of experience did the job right.
No more wondering if that flickering light is going to cause a fire. No more outlets that work sometimes but not others. Just reliable electrical systems that work the way they’re supposed to.
Andy Helton has been a licensed electrical contractor since 1989. That’s over three decades of seeing every electrical problem Jamestown homes can throw at you.
Most of Jamestown’s homes were built between 1985 and 1989, which means they’re hitting that age where electrical systems need attention. We’ve rewired hundreds of these homes and know exactly what to expect when we open up your electrical panel.
We’re not a big corporate chain. We’re your neighbors, and when you call, you talk to real people who live and work right here in the Triad area.

First, you talk to a real person—not an answering machine. We ask about your electrical problem and schedule a time that works for you.
Our technician shows up in uniform, in a fully stocked truck, at the time we promised. Before we start any work, we give you flat-rate pricing so you know exactly what it costs. No surprises on the bill.
We fix your electrical problem using the right parts and methods. When we’re done, we test everything to make sure it works properly, clean up our work area, and walk you through what we did. You get a guarantee on our work, and we’re always available if you have questions later.

Jamestown’s housing mix creates specific electrical challenges. The older homes in established neighborhoods often need panel upgrades, outlet additions, and wiring updates to handle modern electrical demands safely.
In newer developments like Mackay Pointe and Jordan Creek, we handle everything from smart home installations to EV charging stations. We work with builders and homeowners to ensure new electrical systems are installed correctly from the start.
Whether you’re dealing with a tripped breaker that won’t reset, planning a kitchen renovation that needs new circuits, or want to install a whole-house generator, we have the experience and equipment to handle it properly. Every job gets the same attention to detail, whether it’s a simple outlet repair or a complete electrical service upgrade.

Licensed electricians in North Carolina typically charge between $50-$100 per hour for standard work. Emergency calls outside normal business hours usually cost $100-$200 per hour because we have to rearrange our schedule to help you immediately.
At ESP, we use flat-rate pricing instead of hourly rates. Before we start any work, you’ll know exactly what the job costs—no surprises when we hand you the bill. This protects you from unexpected charges if the job takes longer than expected.
We find most homeowners prefer knowing the total cost upfront rather than watching the clock tick while we work. It lets you make informed decisions about your electrical repairs without worrying about the final price.
Yes, electrical work in North Carolina requires proper licensing, and for good reason. Incorrect electrical work can cause fires, electrocution, or damage to your home’s electrical system that costs thousands to repair.
Licensed electricians have the training to work safely with electrical systems and follow local building codes. We carry insurance that protects you if something goes wrong, and our work comes with guarantees you won’t get from unlicensed handymen.
Andy Helton has been a licensed electrical contractor since 1989 and holds a Master Electrician license. When you hire ESP, you’re getting someone with over 35 years of experience who knows how to do the job safely and correctly the first time.
Since most Jamestown homes were built between 1985-1989, we see a lot of electrical panels that need upgrading to handle modern electrical loads. These older panels often can’t safely support today’s electronics, appliances, and HVAC systems.
We also frequently replace GFCI outlets in kitchens and bathrooms that have stopped working, upgrade electrical service for home additions, and install new circuits for electric vehicle charging stations. Flickering lights are another common call—usually caused by loose connections that need professional attention.
In the newer developments around Jamestown, we handle smart home installations, security system wiring, and whole-house generator connections. Every neighborhood has its own electrical personality, and after 20+ years serving this area, we know what to expect.
For true electrical emergencies—like sparking outlets, burning smells, or complete power loss—we prioritize same-day service when possible. Our service area includes Jamestown and the surrounding Triad communities, so we’re never too far away.
We keep our trucks fully stocked with common electrical parts, which means we can often fix your problem on the first visit instead of having to come back with special-order parts. This saves you time and gets your electrical system working again faster.
When you call with an emergency, you talk directly to our office staff who can assess the urgency of your situation and get a technician scheduled. We don’t use answering services or make you wait until the next business day for electrical problems that need immediate attention.
If breakers keep tripping, it usually means your electrical system is trying to protect itself from an overload or short circuit. Don’t keep resetting the breaker—this is your electrical system telling you something’s wrong.
First, unplug everything on that circuit and try resetting the breaker once. If it holds, plug things back in one at a time to identify what’s causing the problem. If the breaker trips immediately when you reset it, or if you smell burning or see sparks, call us right away.
Frequently tripping breakers often indicate your electrical panel is undersized for your home’s current electrical needs, or there’s a wiring problem that needs professional diagnosis. We can evaluate your electrical system and recommend whether you need repairs, additional circuits, or a panel upgrade to solve the problem permanently.
Yes, we provide free estimates for most electrical projects. For smaller repairs like outlet replacements or switch installations, we can often give you pricing over the phone based on your description of the work needed.
For larger projects like panel upgrades, whole-house rewiring, or generator installations, we’ll schedule a time to visit your home and assess the work required. This lets us give you accurate pricing and explain exactly what the project involves.
We use flat-rate pricing, so once we give you a quote, that’s what you pay—regardless of how long the job takes. We believe in transparent pricing that lets you make informed decisions about your electrical work without worrying about unexpected charges.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>