

When your generator fails, you’re not just losing backup power—you’re losing peace of mind. Your refrigerator stops running, your sump pump goes silent, and that expensive food in your freezer starts warming up fast.
We fix generators the right way the first time. No band-aid solutions that break down again in three months. Our certified technicians diagnose the real problem, explain what needs fixing, and get your system back to reliable operation.
You get upfront pricing before we start, fully stocked service trucks that show up on time, and repairs backed by our guarantee. When the next storm hits Alamance County, your generator will be ready.
We’ve been fixing generators in Alamance County since 2002. We’re not some fly-by-night operation—we’re your neighbors, and we’ve seen every generator problem this area can throw at us.
Our lead technician has been a licensed electrical contractor since 1989, with over 20 years focused specifically on service and maintenance work. That’s not general electrical experience—that’s two decades of troubleshooting, diagnosing, and fixing the exact problems your generator is having right now.
We serve Burlington, Graham, Mebane, and the surrounding Alamance County communities because we know this area. We understand how North Carolina storms affect power grids, and we know which generator issues pop up most often in our local climate.

First, we show up when we say we will—in a fully stocked truck with a uniformed technician who knows generators inside and out. No waiting weeks for parts or multiple trips to figure out what’s wrong.
Our technician runs a complete diagnostic to identify the real problem, not just the symptoms. We’ve seen too many “repairs” that fix the obvious issue but miss the underlying cause. We find the root problem and explain exactly what needs to be done.
Before we touch anything, you get flat-rate pricing. No hourly charges that pile up while we work, no surprise costs when the job takes longer than expected. You know the price upfront, and that’s what you pay.
We complete the repair using manufacturer-approved parts and test everything thoroughly. Your generator doesn’t just start—it runs properly, switches automatically during outages, and operates at the performance levels you’re paying for. We clean up our work area and make sure you understand how to maintain your system going forward.

Battery failures, tripped circuits, overheating issues, fuel leaks, transfer switch problems—we handle them all. Most generator breakdowns fall into predictable categories, and our technicians have seen and solved these problems hundreds of times.
In Alamance County, we commonly repair issues caused by storm damage, power surges, and the humidity that affects electrical connections over time. We stock parts for major brands including Generac, Kohler, Briggs & Stratton, and others, so most repairs happen the same day.
Our service includes complete system testing after repairs. We don’t just fix the broken part and leave—we verify that your automatic transfer switch operates correctly, check all electrical connections, and confirm your generator produces clean, stable power at the right voltage levels.
You also get guidance on maintenance schedules that prevent future breakdowns. Most expensive generator repairs we see could have been avoided with simple preventive maintenance. We’ll show you what to watch for and when to call for service.

Most generator repairs in Alamance County take 2-4 hours, depending on the problem and parts availability. Simple issues like battery replacement or circuit resets can be completed in under an hour.
More complex problems like transfer switch repairs or engine rebuilds may require a full day or multiple visits if special-order parts are needed. However, we stock the most common repair parts on our service trucks, so about 80% of the generator problems we see in the Burlington, Graham, and Mebane areas can be fixed the same day.
We always provide realistic time estimates upfront and keep you updated if anything changes during the repair process.
Battery failure is the number one issue we encounter—about 40% of our generator service calls involve dead or failing batteries. This happens because batteries naturally degrade over time, and North Carolina’s humidity accelerates the process.
Tripped circuits and overheating problems are also common, especially after storms when generators run for extended periods. We frequently see fuel system issues in generators that sit unused for months, and transfer switch problems that prevent automatic startup during outages.
Maintenance-related failures make up a large portion of our repair calls. Generators that haven’t been serviced regularly develop problems with oil, filters, spark plugs, and cooling systems that could have been prevented with annual maintenance.
We repair all major generator brands including Generac, Kohler, Briggs & Stratton, Champion, Cummins, and others. Our technicians receive ongoing training on different manufacturer systems and carry diagnostic equipment that works with multiple brands.
As an authorized Generac dealer, we have direct access to Generac parts and technical support, which means faster repairs and warranty coverage for Generac systems. But we don’t limit our service to one brand—if you have a generator, we can fix it.
Our service trucks stock common parts for the most popular generator brands in Alamance County. For less common brands or older models, we can usually source parts within 24-48 hours and complete repairs quickly.
Generator repair costs vary based on the specific problem, but we use flat-rate pricing so you know the cost before we start work. Simple repairs like battery replacement typically cost $150-300, while more complex issues like transfer switch repairs range from $400-800.
Major component replacements such as control panels or engine rebuilds can cost $1,000-3,000, but we always provide detailed estimates and explain your options before proceeding. Many times, we can suggest more cost-effective solutions that get your generator running reliably without breaking the bank.
We believe in transparent pricing with no hidden fees or surprise charges. The price we quote is the price you pay, regardless of how long the repair takes to complete.
Yes, we provide emergency generator repair service throughout Alamance County, including during active power outages when you need your backup power most. We understand that generator failures during storms or extended outages create urgent situations.
Our emergency service includes nights, weekends, and holidays because generator problems don’t follow business hours. When severe weather hits the Burlington, Graham, or Mebane areas, we prioritize calls from customers whose generators have failed during the outage.
We maintain emergency repair supplies and have technicians on call specifically for these situations. While emergency service does carry higher rates than regular business hours, we believe reliable backup power is essential for safety and comfort during extended outages.
Generator repairs involve high-voltage electricity, fuel systems, and potentially dangerous carbon monoxide, so most repairs should be handled by licensed professionals. Attempting complex repairs yourself can create safety hazards and void your warranty coverage.
However, there are simple troubleshooting steps you can safely perform: checking circuit breakers, verifying fuel levels, and ensuring the generator area is clear of debris. You can also check battery connections if you’re comfortable working around electrical systems.
For anything beyond basic maintenance and simple checks, call a professional. Generator systems are complex, and improper repairs can cause expensive damage or create dangerous conditions. Our technicians have the training, tools, and experience to diagnose problems accurately and complete repairs safely.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>