

There’s nothing worse than a generator that fails when you need it most. You flip the switch during a power outage and… nothing. Your neighbors have lights while you’re fumbling for flashlights.
We fix generators so they actually work when storms hit. No more wondering if your backup power will kick in. No more watching food spoil while you wait for repairs.
When we’re done, your generator starts reliably every time. You stay warm during ice storms, keep your food fresh during extended outages, and never worry about being left in the dark again.
We’ve been fixing generators in Greensboro since 2002. Our Master Electrician Andy Helton brings over 35 years of hands-on experience to every repair call.
We lived through the February 2021 ice storms that knocked out power to 80,000+ Triad homes for days. We saw firsthand how critical working generators become when trees are down and power lines are damaged for extended periods.
That’s why we don’t just patch problems – we fix them right. Your generator needs to work perfectly when the next storm hits, because in Greensboro, severe weather isn’t a matter of if, it’s when.

We start by finding the real problem. Too many generators get “repaired” with unnecessary parts because someone guessed instead of properly diagnosing the issue.
We test everything systematically – fuel delivery, electrical connections, starting circuits, transfer switches. We find the root cause, not just treat symptoms.
Then we fix it with quality parts that last. Our trucks stay stocked with common components, and we give you flat-rate pricing upfront – no surprises when the work’s done.
Finally, we test your entire system under actual load conditions. We don’t just get it running – we make sure it powers your home properly when you need it most. Because a generator that starts but can’t handle your electrical load isn’t really fixed.

We repair all major generator brands – Generac, Kohler, Briggs & Stratton, Guardian, Champion, and more. Whether it’s a whole house generator installation gone wrong or an older standby unit that’s acting up, we have the experience to get it working.
Common problems we fix include starting failures, fuel system clogs, transfer switch malfunctions, electrical connection issues, and damage from maintenance neglect. Greensboro’s climate is tough on generators – ice storms, summer heat, humidity, and frequent temperature swings accelerate wear.
We also handle preventive maintenance to catch problems before they leave you powerless during the next storm. Regular service is especially important here in North Carolina where severe weather puts extra stress on backup power systems year-round.

Generator repair costs depend on what’s actually broken. Simple fixes like dead batteries or clogged fuel lines typically run $150-300. More complex problems involving transfer switches, control boards, or engine issues range from $400-1200.
We give you flat-rate pricing before we start work, so you know exactly what you’re paying. No hourly charges that keep climbing while we troubleshoot.
The real cost isn’t the repair bill – it’s what happens when your generator doesn’t work during an outage. Spoiled food, frozen pipes, and days without climate control add up fast. A working generator pays for its repairs many times over during the first extended power outage.
Most repairs take 1-3 hours once we diagnose the problem. Quick fixes like batteries, spark plugs, or filters can be done in under an hour.
Complex repairs involving fuel system rebuilds or transfer switch replacements might take 2-4 hours. If we need special parts, we’ll try to get your generator running temporarily, then return to finish the permanent repair.
During active storms, we prioritize emergency calls. If your generator failed during a power outage, we understand that’s not just inconvenient – it’s urgent. We’ll get to you as quickly as road conditions safely allow.
We regularly repair generators that other technicians gave up on. With 35+ years of electrical experience, we’ve solved problems that stump less experienced repair services.
The difference is proper diagnosis. Many failed repairs happen because someone replaced parts without understanding the real problem. We use systematic testing to find root causes, not just obvious symptoms.
We’ve fixed generators declared “unrepairable” by other companies. Sometimes it’s an unusual electrical fault, sometimes it’s multiple small issues creating confusing symptoms. Experience matters when troubleshooting complex problems.
Yes, we service all major brands including Generac, Kohler, Briggs & Stratton, Guardian, Champion, and others. Each brand has quirks, but the fundamental systems work similarly across manufacturers.
We stock common parts for popular brands and source specialized components when needed. Our experience with different brands means we know typical failure points and can often spot problems before they cause breakdowns.
Whether you have a 10-year-old Generac whole house generator or a newer Kohler standby unit, we have the knowledge and tools to keep it running reliably. Brand matters less than proper diagnosis and quality repairs.
We prioritize emergency generator repairs during active power outages. When storms hit Greensboro and generators fail, we know you need help immediately, not next week.
We respond as quickly as road conditions safely allow. Ice storms and severe weather make travel dangerous, but we’ll reach you as soon as it’s safe.
If your generator can’t be fully repaired during a storm, we’ll try to get it running temporarily until we can return with proper parts for a permanent fix. Your family’s safety and comfort during extended outages is our priority.
Annual maintenance is essential for generators in Greensboro’s climate. Our weather puts extra stress on backup power systems – ice storms, summer heat, humidity, and frequent temperature changes all affect generator performance and reliability.
We recommend service before storm season, typically in early spring. This gives us time to address any developing issues before you actually need the generator during severe weather.
Regular maintenance catches small problems before they become expensive emergency repairs. It also ensures your generator will actually start and run properly when the power goes out. A generator that fails during an outage is worse than no generator – it creates false confidence until the exact moment you need it most.

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>
Chapel Hill, Burlington, Carrboro, Durham, Gibsonville, Hillsborough, Graham, Pittsboro, Morrisville, Cary

Electrical Service Providers (ESP) has been in business since 2002. ESP started out performing wiring services to new construction, remodeling projects and residential homes. Our company’s president identified a market for electrical services to be performed in homes and businesses independent of new construction. Read More about Electrical Service Providers>>